CME
Virtual assistant with generative AI and automated workflows for administrative and business tasks.
Challenge
- Generative AI – Development of an AI-based virtual assistant to automate internal processes.
- Digital transformation project to make the management of internal and external clients more efficient.
Solution
- Microsoft Copilot Studio – GenAI development.
- Microsoft Power Automate – Development of automated workflows.
Result
- Better communication between the company and its internal clients.
- Workflow automation: vacation booking and administrative and business tasks.
- Support in answering external clients' questions.
More cases
See all cases-
ChallengeApplying AI algorithms to develop Dynamic Pricing for ticketing. ResultHigher ticket sales volume. View case -
ChallengeReporting on market analysis and tourism data. ResultLower cost and time to make information available and distribute it, both internally and to the public. View case -
ChallengeDesign and implementation of the consolidation solution for Grupo BEL. The solution covers 35 of Grupo BEL's companies, with 3 consolidation levels and two different currencies configured. The data comes from four different ERP systems. ResultLess time and effort spent on the monthly consolidation process. Lower margin for human error. Automated loading of actuals, in addition to automation of the entire consolidation process. View case
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