miMed

The solution focused on monitoring core metrics of miMed's daily activity, namely Appointments, Billing, Clients, Specialty Mix and Occupancy Rates.

Challenge

The miMed application portfolio consists of a set of separate applications that are essential to the business's daily operation. Each of these applications has its own isolated database (DB), which stores all the data generated and recorded in that application. Analysis and reporting relied on report extracts from the production databases, which were then worked on in Microsoft Excel and shared with the teams. As the volume of data generated and the analysis needs grew, the traditional, semi-automated data extraction and transformation processes gradually stopped keeping up with the daily pace of operations.

Solution

In response to the need to structure, centralize and automate existing processes, and building on two core operational systems, miMed turned to Gstep to develop a Data Warehouse (DW) and implement Microsoft Power BI, which allowed teams to query and explore information through interactive dashboards.

Result

  • The solution focused on monitoring core metrics of miMed's daily activity, namely Appointments, Billing, Clients, Specialty Mix and Occupancy Rates.

Implementing this data architecture, together with the dashboards developed in Microsoft Power BI, made it possible to achieve several goals, namely:

  • Information quality and consistency: there is now a single source of information, where business assumptions and rules are common to the whole company.
  • Accessible, automated reporting: automated periodic integration of multiple sources.
  • New decision-support analyses, made possible by integrating the different sources and by the processing power of the data visualization tool.

GSTEP delivered the proposed project, showed constant involvement at every stage and continues to do so now, after the project. We are grateful for the dedication, professionalism and commitment of the whole team.

Manuel Figueiral, Customer Intelligence Manager, miMed

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